| Reference | DOM-00214 |
|---|---|
| Property | A semi-detached house, built between 1970 and 2000 |
| Date of survey | 14 August 2026 |
| Conditions at survey | 16 °C outside |
| Date of issue | 14 August 2026 |
| Review by | 14 August 2027 |
This assessment determines the likelihood of Legionella bacteria growing in the water system at this property, and of anyone being exposed to them. It considers the design, condition and use of the system together with the control measures in place, and sets out priority-rated recommendations and a scheme of control to keep the risk low. It is issued with an information sheet for the occupants and a written scheme of control for whoever is responsible for the property.
Conditions requiring attention were identified at this assessment. 13 recommendations are made below, with two further advisory notes. Three are high priority and should be completed within 30 days.
The rating reflects both the building itself and what was found on the day. Completing the priority actions above will reduce it.
In priority order. Each carries the standard it comes from, where it applies, and the evidence photographed on the day.
Stored hot water was recorded at 53.4 °C. Hot water should be stored at 60 °C. Below this, Legionella is suppressed but not reliably killed, and cooler layers within the cylinder sit inside the range in which the bacteria multiply.
Confirm the heating runs long enough to reach it, then retest.
ACoP L8 · HSG274 Pt2 para 2.82


The storage tank lid was loose or ill-fitting. An unsealed tank allows dust, debris, insects and light to enter, all of which support bacterial growth.
HSG274 Pt2 Table 2.1



Heavy scale was present on the shower head in the bathroom (first floor). Showers are the only outlets in most homes that produce a respirable spray, and scale provides both shelter and nutrients for bacteria.
Then descale quarterly.
Location: Bathroom (First floor)
HSG274 Pt2 Table 2.1


Hot water at the bathroom (first floor) reached only 49.1 °C after one minute of running. Hot water should reach 50 °C within one minute at the outlet.
This is commonly a low storage temperature, an excessive pipe run, or missing insulation. Retest once corrected.
Location: Bathroom (First floor)
HSG274 Pt2 para 2.82
Redundant pipework was identified in the Kitchen — Capped feed under the sink where a dishwasher was removed. Water within it never moves and cannot be flushed by normal use. A length exceeding twice the pipe diameter is sufficient to hold water indefinitely.
Capping the pipe close to the fitting does not remove the stagnant volume.
Location: Kitchen
HSG274 Pt2 Table 2.1

The stored water in the tank was 18.6 °C against an inlet temperature of 14.1 °C — a gain of 4.5 °C over the incoming supply. Water that has warmed this far above its own feed is standing in the tank long enough to gain heat from its surroundings, which indicates poor turnover.
Where the stored capacity is not needed, consider removing the tank and converting the outlets it serves to mains supply, ensuring no redundant pipework is left behind.
HSG274 Pt2 Table 2.1 — stored water turnover



The heating system filling loop at the boiler in the kitchen was found connected. The flexible hose links the mains drinking supply to the sealed heating circuit; left in place it is both a stagnant length of pipework that will not be replenished in normal use, and a route by which inhibitor-dosed heating water could be drawn back into the drinking supply if the mains pressure drops.
Confirm a double check valve is fitted where it tees off the mains cold supply.
Water Supply (Water Fittings) Regulations 1999 · HSG274 Pt2

The mains branch serving the heating system filling loop measures 18 cm. This branch tees off the live cold water supply but carries almost no flow, so the water within it stands still and is not replenished by normal use — the same condition as any other dead leg, at the point where the drinking supply meets the heating system.
Ideally within 10 cm. Where it cannot be shortened, flush it through by opening the filling loop briefly on a regular basis, and record when this is done.
HSG274 Pt2 Table 2.1 — redundant pipework

A hose was left connected to the outside tap. Water standing in a hose warms quickly in sunlight and is discharged as spray at first use; if the open end lies in a water butt, pond, puddle or container, a drop in mains pressure can draw that water back toward the drinking supply.
Confirm a double check valve is fitted to the outside tap.
Water Supply (Water Fittings) Regulations 1999

Braided flexible connector hoses serve the fittings in the Kitchen. The rubber lining of many flexible connectors is EPDM, a material bacteria colonise readily as it ages and pits. Braided flexible connector hoses serve the fittings in the Bathroom (First floor). The rubber lining of many flexible connectors is EPDM, a material bacteria colonise readily as it ages and pits.
No urgent action is needed — check their condition at routine visits and replace any that are perished, kinked or past their stated life.
Applies to: Kitchen, Bathroom (First floor)
HSG274 Pt2 — materials of construction; WRAS

The visible pipework at the incoming main is not fully insulated. The incoming supply is the coldest water in the house, and bare pipework lets it warm towards room temperature before it reaches a single tap.
HSG274 Pt2 — insulation of cold water services

No previous Legionella risk assessment was available for this property.
The written scheme sets out what is required of the landlord on an ongoing basis — the checks folded into routine visits, the triggers for having the assessment reviewed, and the flushing procedure for any period the property stands empty.
ACoP L8 — record keeping
No records of temperature checks or flushing were available.
Checks carried out at visits that already happen, tenant reporting acted on and recorded, and weekly flushing whenever the property stands empty. Keep a simple dated record of each task and produce it on request.
ACoP L8 — record keeping
Recorded for monitoring. No action required at present.
Location: Bathroom (First floor)
No immediate action is required. If future refurbishment, maintenance or repair work exposes concealed pipework, any redundant sections found should be cut back to the live main at that time rather than re-covered.
HSG274 Pt2 para 2.50
This property has a traditional stored-water system: cold water held in an open storage tank in the loft, above the landing, and hot water stored in a vented cylinder fed from it. Water stands still in two places here rather than passing straight through, and the cold store is open to its surroundings — which is why a system of this design starts from a higher baseline than one where little or no water is stored, or where the store is sealed, before anything is found wrong with it. Storage alone does not make a system high risk: a modern sealed cylinder held at 60 °C, for example, can assess as low risk. It simply means the condition and temperatures of the stores decide the outcome.
What raises it above that baseline is specific to this visit: sediment in the cistern, which gives bacteria something to feed on; hot water stored at 53.4 °C rather than 60 °C, which suppresses Legionella without reliably killing it; and redundant pipework holding water that never moves.
Legionella causes illness only when several things line up: bacteria get in, the water sits at a temperature that lets them multiply, that water is then broken into a breathable spray, and somebody breathes it. At this property the first two links are present — water is stored, and it is not being held at the temperatures that would keep numbers down — and the third is the shower in the bathroom (first floor). That sequence, rather than any single reading on its own, is what this assessment is about.
It is worth saying what has not been found. Legionella multiplies between 20 °C and 45 °C, and fastest in the upper half of that range. The stored water here was measured at 53.4 °C and 18.6 °C — outside the limits, but not inside the range in which numbers build quickly. That is the difference between a system that needs correcting and one that is actively dangerous, and it is why the rating is moderate rather than higher.
Completing the three priority actions above breaks the chain at the point where it is easiest to break — the conditions that let numbers build. The remaining actions reduce what can get in and what can stand still.
The property is a semi-detached house, built between 1970 and 2000, arranged over two floors, with three bedrooms, of brick construction. It was occupied at the time of the survey by two residents.
Water enters the property from the public mains, with the internal stop tap located under the kitchen sink. The incoming supply pipe is copper, and the supply was recorded at 15.2 °C.
Cold water is stored before use. A cistern is located in the loft, above the landing, holding approximately 68 litres at the water level recorded, calculated from its measured dimensions. The stored water was 18.6 °C, against 14.1 °C at the inlet — a difference of 4.5 °C.
Hot water is stored in a vented cylinder, fed from the cold water cistern rather than directly from the mains. The cylinder is located in the airing cupboard, holding approximately 143 litres calculated from its dimensions, and stored water was recorded at 53.4 °C.
Water is distributed to six fittings across two rooms (Kitchen, Bathroom (First floor)). Of these, the shower in the bathroom (first floor) produces a breathable spray, and is therefore the point at which the system could expose anyone to airborne water.
Drawn automatically from the survey. Connections follow from what each asset is — a vented cylinder is tank-fed by definition, a combi or an unvented cylinder is mains-fed. The mains supplies the storage tank; everything the tank then supplies is stored water, drawn separately because it is not the same water — it has stood, it warms, and it carries the higher risk. Where a property is tank-fed, one or more cold outlets (commonly the kitchen tap) may remain on the mains; which ones is not established by a non-intrusive survey. Pipe routing within the property is not traced by such a survey, so each service is drawn as one line with a spur to every room it serves. The heating circuit is a sealed system, is not drinking water, and is not drawn.
Each asset that supplies, stores, heats or treats water, with the detail and photographs recorded at the survey. Values outside the standards applied are shown in red.
| Stop tap | Under the kitchen sink |
|---|---|
| Stop tap operation | Turns freely |
| Pipe material | Copper |
| Insulation of visible run | Bare — no insulation |
| Supply temperature | 15.2 °C |

See recommendation 11.
| Location | Loft, above the landing |
|---|---|
| Stored volume | ≈68 litres, calculated from the measured water level |
| Lid | Loose or gapped |
| Insulation | None |
| Internal condition | Light sediment |
| Stored water temperature | 18.6 °C |
| Temperature at inlet | 14.1 °C |




See recommendations 2, 6.
| Type | Vented cylinder, fed from the storage cistern |
|---|---|
| Location | Airing cupboard |
| Capacity | ≈143 litres, calculated from its dimensions |
| Stored water temperature | 53.4 °C |
| Insulation | Partial |
| Immersion heater | Fitted |


See recommendations 1, 4.

Outside tap and hose
| Room | Outlets | Hot | Cold | Notes |
|---|---|---|---|---|
| Kitchen | sink, washing machine | 50.8 | 16.1 | Redundant pipework |
| Bathroom (First floor) | wash hand basin, bath, shower, WC | 49.1 | 18.6 | Shower head heavily scaled · shower blended — 40.5 °C |
Hot water should reach 50 °C within one minute at the outlet and be stored at 60 °C; cold should be below 20 °C within two minutes. Throughout this document a reading or note shown in red falls outside those limits or needs attention; green marks a reading in range or a protective feature present.













These do not change the risk rating, but should be captured at the next visit.
The standards this property's water system is judged against — only those applying to the system actually found here are listed. These are the figures set out in the guidance named beside each, not house rules.
| Measure | Requirement | Source |
|---|---|---|
| Stored hot water | 60 °C or above | ACoP L8 · HSG274 Pt 2 para 2.82 |
| Hot water at the outlet | 50 °C or above within one minute of running | HSG274 Pt 2 |
| Cold water at the outlet | Below 20 °C within two minutes of running | HSG274 Pt 2 |
| Stored cold water | Below 20 °C, and inspected for condition and contamination | HSG274 Pt 2 Table 2.1 |
| Outlets served by a mixing valve (TMV) | No more than 44 °C at the outlet, with the valve maintained per the manufacturer | HSE — scalding and burning guidance · HSG274 Pt 2 paras 2.152–2.168 |
| Shower heads and hoses | Dismantled, cleaned and descaled quarterly, or as the rate of fouling indicates | HSG274 Pt 2 Table 2.1 |
| Infrequently used outlets | Any outlet unused for seven days or more: flushed weekly until the temperature stabilises | HSG274 Pt 2 Table 2.1 |
| Range in which Legionella multiplies | 20 °C to 45 °C | ACoP L8 |
| Redundant pipework (a “dead leg”) | Any length exceeding twice the pipe diameter holds water indefinitely | HSG274 Pt 2 |
A domestic property is not required to hold a temperature monitoring regime in the way a commercial building is. These figures are the standard against which the system was judged on the day, and the target any corrective work should achieve.
What this document is. This is a Legionella risk assessment for an ordinary domestic dwelling. It identifies and categorises the risk from Legionella bacteria so that it can be managed, based on what could be seen and measured at the property on the date of the survey. It is not a certificate, not a guarantee of safety, and not confirmation that the system is free of Legionella. No such document exists: the risk from Legionella can be controlled, but never wholly eliminated.
Who carried it out, and on what footing. HSE guidance for residential landlords states: "Most landlords can assess the risk themselves and do not need to be professionally trained or accredited", and that this duty "does not require an in-depth, detailed assessment" (hse.gov.uk — Legionella and landlords' responsibilities; Crown copyright). This assessment was carried out on that basis by the person named below, using the DwellFlow platform. DwellFlow structures the survey, applies the temperature and control thresholds set out under Standards Applied, reads the completed survey back in full to check that it holds together, and produces this document from what was recorded. It does not attend the property and it does not verify what was recorded there.
What was not examined. The survey was non-intrusive and limited to accessible, visible areas. Pipework concealed within walls, floors, boxing or the roof void was not inspected, so further redundant sections may exist. No water samples were taken — routine Legionella sampling is not normally required for a domestic property of this type, and HSE guidance states that health and safety law does not require a landlord to obtain a "legionella test certificate". Temperatures were recorded on one occasion and represent conditions at that moment. Any item recorded as not established is listed in this document, and is a limitation of the assessment rather than a finding of safety.
Premises outside this scope. This assessment is for a domestic dwelling. Premises registered as a care home or a children's home are commercial premises and require assessment by a trained, competent Legionella risk assessor; this document is not suitable for them. Neither is it suitable for communal or shared water systems serving more than one dwelling, such as the storage tanks, booster sets or communal hot water plant of a block of flats. Where any of those were identified they are recorded here for referral, not assessed.
Where the duty sits, and the limits of our liability. Under the Health and Safety at Work etc. Act 1974 and the Control of Substances Hazardous to Health Regulations 2002, the duty to assess and control the risk rests with whoever is responsible for the property. That duty cannot be transferred — not to the person who surveyed, and not to DwellFlow. This document exists to inform the duty holder; acting on it remains theirs. The assessment reflects the property as found on the date of survey, and alterations, changes of use or changes of occupancy after that date are not covered by it. DwellFlow provides the platform and the method, and is not liable for loss arising from information recorded inaccurately or incompletely at the property, or from recommendations in this document not being acted upon. Nothing in this document limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else which cannot lawfully be limited or excluded.
| Inherent risk band | Score | Reassessment interval |
|---|---|---|
| Very Low | 5 | 5 years |
| Low | 6–10 | 3 years |
| Moderate | 11–15 | 2 years |
| High ← this property | 16–20 | 1 year |
| Very High | 21–25 | Under 1 year |
The reassessment interval derives from inherent risk — what the property is — rather than the residual score. Completing the recommendations lowers the residual score; it does not change the type of system installed, and so does not shorten the interval.
Legionella bacteria occur naturally in rivers, lakes and groundwater, and in very small numbers in mains drinking water. At those numbers they are harmless. They become a risk only when conditions in a building's own water system allow them to multiply, and the water is then inhaled as a fine spray.
Three conditions have to coincide. The water must sit somewhere between 20 °C and 45 °C, the range in which the bacteria multiply. It must remain there long enough for numbers to build — stagnation in a little-used outlet, a redundant length of pipe, or a storage vessel that turns over slowly. And it must then be dispersed as a breathable aerosol, which in a home means principally a shower, a spray tap or a spa bath.
Legionnaires' disease is a form of pneumonia. It cannot be caught from another person, and it cannot be caught by drinking water. People over 45, smokers, and those with a weakened immune system or an existing lung or heart condition are more susceptible than the general population, which is why the vulnerability of occupants forms part of the risk score. Anyone concerned about their health should speak to their GP or NHS 111.
This assessment cites the clause behind each recommendation. The full documents are available as follows, and are worth reading in full by anyone responsible for a property.
The assessment. This property was surveyed and recorded by Jamie Carter, who attended it. The accuracy and completeness of what was recorded on site — the fittings found, the readings taken and the photographs supplied — rests with them and with whoever employs them.
What DwellFlow did. DwellFlow structured the survey so that nothing could be skipped without a reason being recorded, applied the thresholds and rules listed under Standards Applied to what was found, read the completed survey back in full to check that it holds together, and produced this document. It did not attend the property, and it cannot identify what was not looked at, not recorded, or recorded wrongly.
The duty. Under the Health and Safety at Work etc. Act 1974 and COSHH the duty to assess and control the risk sits with whoever is responsible for the property, and that duty cannot be transferred to a surveyor or to a software provider. This document exists to inform that duty holder, and acting on the recommendations in it remains theirs.
| Document | Legionella risk assessment — domestic property |
| Reference | DOM-00214 |
| Revision | 1 — first issue |
| Date of issue | 14 August 2026 |
| Issued by | Millbrook Lettings (Example) |
| Issued to | Millbrook Lettings (Example) |
| Property | 14 Alder View, Millbrook, S99 9EX |
| Valid until | 14 August 2027 — or sooner if the water system, the occupancy or the use of the property changes |
| Retention | Keep this assessment, its tenant information sheet and its written scheme of control together for at least five years |
Produced on the DwellFlow platform — structured digital survey, rules engine applying the standards cited above, AI completeness checks, and review by the named competent person before issue. Technology assembles the evidence; a person judges it and signs.