Example report · a fictional property, produced by the real DwellFlow engine · dwellflow.co.uk
Legionella Risk Assessment · Domestic Property
Millbrook Lettings (Example)

14 Alder View

Millbrook, S99 9EX
15/25 Moderate risk
13recommendations
3high priority
14 August 2027reassess by
The property
ReferenceDOM-00214
PropertyA semi-detached house, built between 1970 and 2000
Date of survey14 August 2026
Conditions at survey16 °C outside
Date of issue14 August 2026
Review by14 August 2027
Surveyed by
Jamie Carter
Date of issue
14 August 2026

Objective

This assessment determines the likelihood of Legionella bacteria growing in the water system at this property, and of anyone being exposed to them. It considers the design, condition and use of the system together with the control measures in place, and sets out priority-rated recommendations and a scheme of control to keep the risk low. It is issued with an information sheet for the occupants and a written scheme of control for whoever is responsible for the property.

Assessed Against

  • The Health and Safety at Work etc. Act 1974
  • The Control of Substances Hazardous to Health Regulations 2002 (COSHH)
  • Approved Code of Practice and Guidance L8 (4th edition) — The control of Legionella bacteria in water systems
  • HSG274 Part 2 — The control of Legionella bacteria in hot and cold water systems
  • BS 8580-1:2019 — Water quality: risk assessments for Legionella control
  • The Water Supply (Water Fittings) Regulations 1999
  • HSE guidance for landlords — Legionella and landlords’ responsibilities
Moderate risk15 / 25 Reassess by 14 August 2027

Conditions requiring attention were identified at this assessment. 13 recommendations are made below, with two further advisory notes. Three are high priority and should be completed within 30 days.

The rating reflects both the building itself and what was found on the day. Completing the priority actions above will reduce it.

1 Recommendations

3 High priority within 30 days
6 Medium within 3 months
4 Low within 6 months
2 Advisory for awareness

In priority order. Each carries the standard it comes from, where it applies, and the evidence photographed on the day.

1

Adjust the cylinder thermostat so stored water is maintained at 60 °C, and check any immersion heater thermostat separately

Stored hot water was recorded at 53.4 °C. Hot water should be stored at 60 °C. Below this, Legionella is suppressed but not reliably killed, and cooler layers within the cylinder sit inside the range in which the bacteria multiply.

Confirm the heating runs long enough to reach it, then retest.

ACoP L8 · HSG274 Pt2 para 2.82

Central heating boiler — Kitchen
Central heating boiler — Kitchen
Vented cylinder — Airing cupboard
Vented cylinder — Airing cupboard
High · 30 days
2

Fit a close-fitting lid to the cistern

The storage tank lid was loose or ill-fitting. An unsealed tank allows dust, debris, insects and light to enter, all of which support bacterial growth.

HSG274 Pt2 Table 2.1

Cold water storage tank — water surface and interior
Cold water storage tank — water surface and interior
Cold water storage tank — lid
Cold water storage tank — lid
Cold water storage tank — float valve and pipework
Cold water storage tank — float valve and pipework
High · 30 days
3

Remove, clean and descale the head and hose, or replace if heavily fouled

Heavy scale was present on the shower head in the bathroom (first floor). Showers are the only outlets in most homes that produce a respirable spray, and scale provides both shelter and nutrients for bacteria.

Then descale quarterly.

Location: Bathroom (First floor)

HSG274 Pt2 Table 2.1

Shower head (fixed / rainfall) — Bathroom (First floor)
Shower head (fixed / rainfall) — Bathroom (First floor)
Shower head (handheld) — Bathroom (First floor)
Shower head (handheld) — Bathroom (First floor)
High · 3 months
4

Investigate the cause

Hot water at the bathroom (first floor) reached only 49.1 °C after one minute of running. Hot water should reach 50 °C within one minute at the outlet.

This is commonly a low storage temperature, an excessive pipe run, or missing insulation. Retest once corrected.

Location: Bathroom (First floor)

HSG274 Pt2 para 2.82

Medium · 3 months
5

Cut the redundant section back to the nearest point of flowing water, leaving no dead end

Redundant pipework was identified in the Kitchen — Capped feed under the sink where a dishwasher was removed. Water within it never moves and cannot be flushed by normal use. A length exceeding twice the pipe diameter is sufficient to hold water indefinitely.

Capping the pipe close to the fitting does not remove the stagnant volume.

Location: Kitchen

HSG274 Pt2 Table 2.1

Redundant pipework — Kitchen
Redundant pipework — Kitchen
Medium · 3 months
6

Establish why turnover is low: the tank may be oversized for the property's actual use

The stored water in the tank was 18.6 °C against an inlet temperature of 14.1 °C — a gain of 4.5 °C over the incoming supply. Water that has warmed this far above its own feed is standing in the tank long enough to gain heat from its surroundings, which indicates poor turnover.

Where the stored capacity is not needed, consider removing the tank and converting the outlets it serves to mains supply, ensuring no redundant pipework is left behind.

HSG274 Pt2 Table 2.1 — stored water turnover

Cold water storage tank — water surface and interior
Cold water storage tank — water surface and interior
Cold water storage tank — lid
Cold water storage tank — lid
Cold water storage tank — float valve and pipework
Cold water storage tank — float valve and pipework
Medium · 3 months
7

Disconnect the filling loop at one end and store it, reconnecting only when the system needs repressurising

The heating system filling loop at the boiler in the kitchen was found connected. The flexible hose links the mains drinking supply to the sealed heating circuit; left in place it is both a stagnant length of pipework that will not be replenished in normal use, and a route by which inhibitor-dosed heating water could be drawn back into the drinking supply if the mains pressure drops.

Confirm a double check valve is fitted where it tees off the mains cold supply.

Water Supply (Water Fittings) Regulations 1999 · HSG274 Pt2

Heating filling loop — Kitchen
Heating filling loop — Kitchen
Medium · 3 months
8

Shorten the branch so the filling loop connection sits as close to the live mains pipe as practicable

The mains branch serving the heating system filling loop measures 18 cm. This branch tees off the live cold water supply but carries almost no flow, so the water within it stands still and is not replenished by normal use — the same condition as any other dead leg, at the point where the drinking supply meets the heating system.

Ideally within 10 cm. Where it cannot be shortened, flush it through by opening the filling loop briefly on a regular basis, and record when this is done.

HSG274 Pt2 Table 2.1 — redundant pipework

Heating filling loop — Kitchen
Heating filling loop — Kitchen
Medium · 3 months
9

Disconnect and drain the hose after each use and store it off the ground

A hose was left connected to the outside tap. Water standing in a hose warms quickly in sunlight and is discharged as spray at first use; if the open end lies in a water butt, pond, puddle or container, a drop in mains pressure can draw that water back toward the drinking supply.

Confirm a double check valve is fitted to the outside tap.

Water Supply (Water Fittings) Regulations 1999

Outside tap and hose
Outside tap and hose
Medium · 3 months
10

When these are next disturbed or replaced, use WRAS-approved hoses or rigid copper

Braided flexible connector hoses serve the fittings in the Kitchen. The rubber lining of many flexible connectors is EPDM, a material bacteria colonise readily as it ages and pits. Braided flexible connector hoses serve the fittings in the Bathroom (First floor). The rubber lining of many flexible connectors is EPDM, a material bacteria colonise readily as it ages and pits.

No urgent action is needed — check their condition at routine visits and replace any that are perished, kinked or past their stated life.

Applies to: Kitchen, Bathroom (First floor)

HSG274 Pt2 — materials of construction; WRAS

Heating filling loop — Kitchen
Heating filling loop — Kitchen
Low · 6 months
11

Insulate the visible run of the incoming main, and check the insulation remains continuous and undamaged at routine visits

The visible pipework at the incoming main is not fully insulated. The incoming supply is the coldest water in the house, and bare pipework lets it warm towards room temperature before it reaches a single tap.

HSG274 Pt2 — insulation of cold water services

Stop tap and incoming pipe — Under the kitchen sink
Stop tap and incoming pipe — Under the kitchen sink
Low · 6 months
12

Retain this assessment, the tenant information sheet and the accompanying written scheme of control as the property record

No previous Legionella risk assessment was available for this property.

The written scheme sets out what is required of the landlord on an ongoing basis — the checks folded into routine visits, the triggers for having the assessment reviewed, and the flushing procedure for any period the property stands empty.

ACoP L8 — record keeping

Low · 6 months
13

Follow the routine in the accompanying written scheme of control

No records of temperature checks or flushing were available.

Checks carried out at visits that already happen, tenant reporting acted on and recorded, and weekly flushing whenever the property stands empty. Keep a simple dated record of each task and produce it on request.

ACoP L8 — record keeping

Low · 6 months
14

Cold water in the Bathroom (First floor) was 18.6 °C — within limits, but close to the 20 °C threshold.

Recorded for monitoring. No action required at present.

Location: Bathroom (First floor)

Advisory
15

At this property's age it is likely that alteration or refurbishment has taken place at some point in its life.

No immediate action is required. If future refurbishment, maintenance or repair work exposes concealed pipework, any redundant sections found should be cut back to the live main at that time rather than re-covered.

HSG274 Pt2 para 2.50

Advisory

2Assessment of the Risk

This property has a traditional stored-water system: cold water held in an open storage tank in the loft, above the landing, and hot water stored in a vented cylinder fed from it. Water stands still in two places here rather than passing straight through, and the cold store is open to its surroundings — which is why a system of this design starts from a higher baseline than one where little or no water is stored, or where the store is sealed, before anything is found wrong with it. Storage alone does not make a system high risk: a modern sealed cylinder held at 60 °C, for example, can assess as low risk. It simply means the condition and temperatures of the stores decide the outcome.

What raises it above that baseline is specific to this visit: sediment in the cistern, which gives bacteria something to feed on; hot water stored at 53.4 °C rather than 60 °C, which suppresses Legionella without reliably killing it; and redundant pipework holding water that never moves.

Legionella causes illness only when several things line up: bacteria get in, the water sits at a temperature that lets them multiply, that water is then broken into a breathable spray, and somebody breathes it. At this property the first two links are present — water is stored, and it is not being held at the temperatures that would keep numbers down — and the third is the shower in the bathroom (first floor). That sequence, rather than any single reading on its own, is what this assessment is about.

It is worth saying what has not been found. Legionella multiplies between 20 °C and 45 °C, and fastest in the upper half of that range. The stored water here was measured at 53.4 °C and 18.6 °C — outside the limits, but not inside the range in which numbers build quickly. That is the difference between a system that needs correcting and one that is actively dangerous, and it is why the rating is moderate rather than higher.

Completing the three priority actions above breaks the chain at the point where it is easiest to break — the conditions that let numbers build. The remaining actions reduce what can get in and what can stand still.

3Property and Water System Description

The property is a semi-detached house, built between 1970 and 2000, arranged over two floors, with three bedrooms, of brick construction. It was occupied at the time of the survey by two residents.

Water enters the property from the public mains, with the internal stop tap located under the kitchen sink. The incoming supply pipe is copper, and the supply was recorded at 15.2 °C.

Cold water is stored before use. A cistern is located in the loft, above the landing, holding approximately 68 litres at the water level recorded, calculated from its measured dimensions. The stored water was 18.6 °C, against 14.1 °C at the inlet — a difference of 4.5 °C.

Hot water is stored in a vented cylinder, fed from the cold water cistern rather than directly from the mains. The cylinder is located in the airing cupboard, holding approximately 143 litres calculated from its dimensions, and stored water was recorded at 53.4 °C.

Water is distributed to six fittings across two rooms (Kitchen, Bathroom (First floor)). Of these, the shower in the bathroom (first floor) produces a breathable spray, and is therefore the point at which the system could expose anyone to airborne water.

4The Water System, As Drawn

Cold water (mains) Cold water (stored, from the tank) Hot water Each room shows the fittings recorded in it · not to scale
LOFT FIRST GROUND Incoming main & stop tap Under the kitchen sink Cold water storage tank Loft, above the landing Vented cylinder Airing cupboard Bathroom Basin · Bath · Shower · WC Kitchen Sink · Washing machine

Drawn automatically from the survey. Connections follow from what each asset is — a vented cylinder is tank-fed by definition, a combi or an unvented cylinder is mains-fed. The mains supplies the storage tank; everything the tank then supplies is stored water, drawn separately because it is not the same water — it has stood, it warms, and it carries the higher risk. Where a property is tank-fed, one or more cold outlets (commonly the kitchen tap) may remain on the mains; which ones is not established by a non-intrusive survey. Pipe routing within the property is not traced by such a survey, so each service is drawn as one line with a spur to every room it serves. The heating circuit is a sealed system, is not drinking water, and is not drawn.

5Water System Assets

Each asset that supplies, stores, heats or treats water, with the detail and photographs recorded at the survey. Values outside the standards applied are shown in red.

Incoming Mains Supply

Stop tapUnder the kitchen sink
Stop tap operationTurns freely
Pipe materialCopper
Insulation of visible runBare — no insulation
Supply temperature15.2 °C
Stop tap and incoming pipe — Under the kitchen sink
Stop tap and incoming pipe — Under the kitchen sink

See recommendation 11.

Cold Water Storage Cistern

LocationLoft, above the landing
Stored volume≈68 litres, calculated from the measured water level
LidLoose or gapped
InsulationNone
Internal conditionLight sediment
Stored water temperature18.6 °C
Temperature at inlet14.1 °C
Cold water storage tank — water surface and interior
Cold water storage tank — water surface and interior
Cold water storage tank — lid
Cold water storage tank — lid
Cold water storage tank — float valve and pipework
Cold water storage tank — float valve and pipework
Cold water storage tank — surroundings
Cold water storage tank — surroundings

See recommendations 2, 6.

Hot Water System

TypeVented cylinder, fed from the storage cistern
LocationAiring cupboard
Capacity≈143 litres, calculated from its dimensions
Stored water temperature53.4 °C
InsulationPartial
Immersion heaterFitted
Central heating boiler — Kitchen
Central heating boiler — Kitchen
Vented cylinder — Airing cupboard
Vented cylinder — Airing cupboard

See recommendations 1, 4.

Other Plumbed Equipment

Outside tap and hose

6Hot and Cold Water Distribution

RoomOutletsHot ColdNotes
Kitchensink, washing machine 50.816.1 Redundant pipework
Bathroom (First floor)wash hand basin, bath, shower, WC 49.118.6 Shower head heavily scaled · shower blended — 40.5 °C

Hot water should reach 50 °C within one minute at the outlet and be stored at 60 °C; cold should be below 20 °C within two minutes. Throughout this document a reading or note shown in red falls outside those limits or needs attention; green marks a reading in range or a protective feature present.

Kitchen
Redundant pipework
Redundant pipework
Flexible hoses
Flexible hoses
sink
sink
washing machine
washing machine
Bathroom (First floor)
Flexible hoses
Flexible hoses
wash hand basin
wash hand basin
bath
bath
bath — taps / control
bath — taps / control
shower
shower
Mixing valve on the shower
Mixing valve on the shower
Shower head (fixed / rainfall)
Shower head (fixed / rainfall)
Shower head (handheld)
Shower head (handheld)
WC
WC

7Satisfactory at This Assessment

All cold water temperatures within rangeOnly one aerosol-generating outlet presentIncoming main of suitable material

Not Established at This Assessment

Cylinder capacity — confirm from nameplate

These do not change the risk rating, but should be captured at the next visit.

8Standards Applied

The standards this property's water system is judged against — only those applying to the system actually found here are listed. These are the figures set out in the guidance named beside each, not house rules.

MeasureRequirementSource
Stored hot water60 °C or above ACoP L8 · HSG274 Pt 2 para 2.82
Hot water at the outlet50 °C or above within one minute of running HSG274 Pt 2
Cold water at the outletBelow 20 °C within two minutes of running HSG274 Pt 2
Stored cold waterBelow 20 °C, and inspected for condition and contamination HSG274 Pt 2 Table 2.1
Outlets served by a mixing valve (TMV)No more than 44 °C at the outlet, with the valve maintained per the manufacturer HSE — scalding and burning guidance · HSG274 Pt 2 paras 2.152–2.168
Shower heads and hosesDismantled, cleaned and descaled quarterly, or as the rate of fouling indicates HSG274 Pt 2 Table 2.1
Infrequently used outletsAny outlet unused for seven days or more: flushed weekly until the temperature stabilises HSG274 Pt 2 Table 2.1
Range in which Legionella multiplies20 °C to 45 °C ACoP L8
Redundant pipework (a “dead leg”)Any length exceeding twice the pipe diameter holds water indefinitely HSG274 Pt 2

A domestic property is not required to hold a temperature monitoring regime in the way a commercial building is. These figures are the standard against which the system was judged on the day, and the target any corrective work should achieve.

9Scope and Limitations

What this document is. This is a Legionella risk assessment for an ordinary domestic dwelling. It identifies and categorises the risk from Legionella bacteria so that it can be managed, based on what could be seen and measured at the property on the date of the survey. It is not a certificate, not a guarantee of safety, and not confirmation that the system is free of Legionella. No such document exists: the risk from Legionella can be controlled, but never wholly eliminated.

Who carried it out, and on what footing. HSE guidance for residential landlords states: "Most landlords can assess the risk themselves and do not need to be professionally trained or accredited", and that this duty "does not require an in-depth, detailed assessment" (hse.gov.uk — Legionella and landlords' responsibilities; Crown copyright). This assessment was carried out on that basis by the person named below, using the DwellFlow platform. DwellFlow structures the survey, applies the temperature and control thresholds set out under Standards Applied, reads the completed survey back in full to check that it holds together, and produces this document from what was recorded. It does not attend the property and it does not verify what was recorded there.

What was not examined. The survey was non-intrusive and limited to accessible, visible areas. Pipework concealed within walls, floors, boxing or the roof void was not inspected, so further redundant sections may exist. No water samples were taken — routine Legionella sampling is not normally required for a domestic property of this type, and HSE guidance states that health and safety law does not require a landlord to obtain a "legionella test certificate". Temperatures were recorded on one occasion and represent conditions at that moment. Any item recorded as not established is listed in this document, and is a limitation of the assessment rather than a finding of safety.

Premises outside this scope. This assessment is for a domestic dwelling. Premises registered as a care home or a children's home are commercial premises and require assessment by a trained, competent Legionella risk assessor; this document is not suitable for them. Neither is it suitable for communal or shared water systems serving more than one dwelling, such as the storage tanks, booster sets or communal hot water plant of a block of flats. Where any of those were identified they are recorded here for referral, not assessed.

Where the duty sits, and the limits of our liability. Under the Health and Safety at Work etc. Act 1974 and the Control of Substances Hazardous to Health Regulations 2002, the duty to assess and control the risk rests with whoever is responsible for the property. That duty cannot be transferred — not to the person who surveyed, and not to DwellFlow. This document exists to inform the duty holder; acting on it remains theirs. The assessment reflects the property as found on the date of survey, and alterations, changes of use or changes of occupancy after that date are not covered by it. DwellFlow provides the platform and the method, and is not liable for loss arising from information recorded inaccurately or incompletely at the property, or from recommendations in this document not being acted upon. Nothing in this document limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else which cannot lawfully be limited or excluded.

10Risk Score and Review Frequency

Included for completeness — the actions above are what matter.
A
Contamination — risk at source — the quality, temperature and integrity of the supply
4
B
Amplification — conditions supporting growth — temperature, turnover, stagnation, condition
5
C
Transmission — whether droplets or aerosols are likely to form and spread
2
D
Exposure — the likelihood that aerosols are inhaled
2
E
Susceptibility — the vulnerability of those exposed
2
Inherent risk bandScoreReassessment interval
Very Low 55 years
Low 6–103 years
Moderate 11–152 years
High  ← this property 16–201 year
Very High 21–25Under 1 year

The reassessment interval derives from inherent risk — what the property is — rather than the residual score. Completing the recommendations lowers the residual score; it does not change the type of system installed, and so does not shorten the interval.

Residual, as found 15 Inherent, without controls 18 Scored 1–5 per factor to BS 8580-1:2019 §8.2 — higher is worse, and the amber or red scores are what is driving the rating. Review interval derives from inherent risk.

11About Legionnaires' Disease

Legionella bacteria occur naturally in rivers, lakes and groundwater, and in very small numbers in mains drinking water. At those numbers they are harmless. They become a risk only when conditions in a building's own water system allow them to multiply, and the water is then inhaled as a fine spray.

Three conditions have to coincide. The water must sit somewhere between 20 °C and 45 °C, the range in which the bacteria multiply. It must remain there long enough for numbers to build — stagnation in a little-used outlet, a redundant length of pipe, or a storage vessel that turns over slowly. And it must then be dispersed as a breathable aerosol, which in a home means principally a shower, a spray tap or a spa bath.

Legionnaires' disease is a form of pneumonia. It cannot be caught from another person, and it cannot be caught by drinking water. People over 45, smokers, and those with a weakened immune system or an existing lung or heart condition are more susceptible than the general population, which is why the vulnerability of occupants forms part of the risk score. Anyone concerned about their health should speak to their GP or NHS 111.

12References and Further Reading

This assessment cites the clause behind each recommendation. The full documents are available as follows, and are worth reading in full by anyone responsible for a property.

Legionella and landlords’ responsibilities
The HSE page written specifically for residential landlords — what is required, and what is not.
hse.gov.uk/legionnaires/legionella-landlords-responsibilities.htm
ACoP L8 (4th edition) — Legionnaires’ disease: The control of Legionella bacteria in water systems
The Approved Code of Practice. Following it is normally enough to comply with the law; departing from it means showing you have done something equally effective.
hse.gov.uk/pubns/books/l8.htm
HSG274 Part 2 — Hot and cold water systems
The technical guidance behind the temperatures, inspection intervals and control measures used in this assessment.
hse.gov.uk/pubns/books/hsg274.htm
BS 8580-1:2019 — Risk assessments for Legionella control
The standard this assessment’s risk scoring method follows. Available from BSI.
bsigroup.com
The Water Supply (Water Fittings) Regulations 1999
Governs backflow protection — the reason an outside tap needs a double check valve.
legislation.gov.uk/uksi/1999/1148
Housing Health and Safety Rating System — Hazard 18, Domestic water supply
How a local authority would assess water supply risks in a dwelling.
gov.uk — HHSRS operating guidance
Surveyed by
Jamie Carter
Date of survey
14 August 2026
Produced using
DwellFlow
Basis of issue
The standards listed in this document applied to what was recorded and photographed at the property, and the risk categorised on that basis.
Next review due
14 August 2027

13Who Did What, and Who Is Responsible

The assessment. This property was surveyed and recorded by Jamie Carter, who attended it. The accuracy and completeness of what was recorded on site — the fittings found, the readings taken and the photographs supplied — rests with them and with whoever employs them.

What DwellFlow did. DwellFlow structured the survey so that nothing could be skipped without a reason being recorded, applied the thresholds and rules listed under Standards Applied to what was found, read the completed survey back in full to check that it holds together, and produced this document. It did not attend the property, and it cannot identify what was not looked at, not recorded, or recorded wrongly.

The duty. Under the Health and Safety at Work etc. Act 1974 and COSHH the duty to assess and control the risk sits with whoever is responsible for the property, and that duty cannot be transferred to a surveyor or to a software provider. This document exists to inform that duty holder, and acting on the recommendations in it remains theirs.

14Document Control

Document Legionella risk assessment — domestic property
Reference DOM-00214
Revision 1 — first issue
Date of issue 14 August 2026
Issued by Millbrook Lettings (Example)
Issued to Millbrook Lettings (Example)
Property 14 Alder View, Millbrook, S99 9EX
Valid until 14 August 2027 — or sooner if the water system, the occupancy or the use of the property changes
Retention Keep this assessment, its tenant information sheet and its written scheme of control together for at least five years

Produced on the DwellFlow platform — structured digital survey, rules engine applying the standards cited above, AI completeness checks, and review by the named competent person before issue. Technology assembles the evidence; a person judges it and signs.